Privacy

We are Every Human Support Services.

We give support in NSW and Queensland.

This page tells you how we keep your information private.

Private means we keep your information safe. We only share it when we need to.

You can ask someone you trust to help you read this.

We keep information about you, like:

• your name and address
• your phone number
• your NDIS or aged care details
• your health and support needs
• who to call in an emergency.

We get most information from you.

Sometimes we get it from people who help you, like your support coordinator. We ask you first.

We use your information to:

• give you good support
• keep you safe
• get paid for your support
• follow the law.

We will not sell your information.

We will not use your photo unless you say yes.

You can change your mind at any time.

We only share your information when we need to.

For example, with:

• people you say we can share with
• the NDIS or your plan manager
• a doctor or ambulance in an emergency.

Sometimes the law says we must share information.

For example, if someone might be hurt.

We keep your information on a safe computer system called Astalty.

Astalty keeps it in Australia.

Only staff who need your information can see it.

We use passwords to keep it safe.

We keep your information for about 7 years.

Then we safely delete it.

If your information gets into the wrong hands, we will tell you.

We will try to fix the problem.

You can ask to see the information we have about you.

It is free.

You can ask us to fix information that is wrong.

Tell us if you are not happy with how we look after your information.

Call 1800 705 930

Email admin@everyhuman.net.au

If you are still not happy, you can contact the Office of the Australian Information Commissioner.

Call 1300 363 992

Website oaic.gov.au