Feedback and complaints
How to tell us what you think. Easy Read.
This is the Easy Read version. You can also read the full version.
We want to hear from you
You can tell us what you think about your support.
This is called feedback.
You can tell us if you are not happy.
This is called a complaint.
Anyone can give feedback or make a complaint.
It is safe to tell us
Your support will not change because you made a complaint.
We will keep your complaint private.
You do not have to tell us your name if you do not want to.
How to tell us
Call us on 1800 705 930
Email us at admin@everyhuman.net.au
Fill in our online form.
Talk to your support worker or a manager.
Getting help
A family member, friend or advocate can help you.
An advocate is a person who helps you speak up.
We can get you a free interpreter.
Call 131 450
An interpreter helps people who speak different languages understand each other.
What we will do
We will tell you we got your complaint.
We will look into it.
We will ask you what you would like to happen.
We will try to fix it quickly.
We will tell you if it will take longer.
We will tell you what we decided.
We will tell you what we will do.
If you are still not happy
You can contact the NDIS Commission.
Call 1800 035 544
For aged care, you can contact the Aged Care Quality and Safety Commission.
Call 1800 951 822
You can talk to them at any time.
You do not have to talk to us first.
If someone is in danger
If someone is in danger right now, call 000.